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SHIPMENT
Orders are usually shipped within 1–2 business days from our warehouse in Sweden. Delivery typically takes 1–5 business days, depending on your location and the shipping carrier’s workload.
The selected shipping company will share the delivery information as soon as we have dispatched your order from our warehouse.
Shipment costs to Sweden:
• Bring to the nearest pick-up point: 35 sek.
• Pick up in our showroom at Rådmansgatan 35, Stockholm: Free of charge (we will email you as soon as the order is ready).
• Bring home delivery: 85 sek
Shipment costs within the EU:
• DHL Express to the nearest pick-up point or home delivery: 15€
• UPS to the nearest pick-up point 10€
Shipment costs outside EU:
• DHL Express to the nearest pick-up point or home delivery: 30€
Customs and import fees are not included in the price. Any additional charges, such as customs duties or taxes, must be paid by the recipient. Except for Norway, no extra fees will apply.
RETURNS
30-day return policy for all our orders (from the day you pick up your order).
To create a return label, follow this link: https://ahlvar.com/pages/returns-and-exchanges
For orders that are not picked up and are returned to us, a fee of 100 SEK will be charged.
Return costs from Sweden: 45 sek
Return costs from Denmark: 45 dkk
Return costs from Europe: 10 euro
Return costs from Norway: 200 nok
Return costs from USA: 20 usd
Return costs UK: 20 gbp
TOTAL
0 SEK
Care instructions for silk
Our mulberry silk is one of the most exclusive materials you can possibly wear. It has an amazing finish and falls beautifully on the body, at the same time; it is both timeless and luxurious. One of its many other strengths is also the fact that silk is a breathable material, which means that you don’t have to wash it every time it has been worn. Silk is although a fragile material that needs to be handled with care. To keep it in a great condition and make it last as long as possible we recommend following:
1. Steam it
If the garment isn’t dirty, steam it!
* A steamer kills 99% of all bacteria. Meaning, if you don't have a spot on your silk garment, don't wash it, just steam it and it will feel like new again.
* You can't burn your silk garment which is extremely easy with an ironer.
* As an opposite to the ironer there won't be any sharp creases.
* Bring it when you travel, it's super light and takes very little space.
* Our favorite hand steamer is this one and costs only 212 SEK.
2. Dry-clean
If you need to wash your silk garment we do recommend dry-clean. This is the safest and best way to make sure it will last for a lifetime. There are some silk detergents you can use and wash in the hand-wash program but there is a high risk that the fabric might lose it’s luster a little bit. So unfortunately, we can't accept any reclaims of silk items that have been washed in water, it's at your own risk.
3. Iron / Steam
If you have to iron, make sure it doesn’t get warmer than one dot because it's super easy to burn the silk fabric. You can use full steam on your iron to get the fabric completely smooth.
But of course we highly recommend a hand steamer. With a steamer you can’t burn or damage the silk, it’s easy to bring with you when you travel and you steam the blouse while it’s hanging on a hanger. It is both easy, time saving and gives a great result.
Handle it with care and it will last a lifetime 🖤
