How do I place an order at ahlvar.com?
I have a discount code. Where do I enter it?
How do I know if you have received my order?
Can I change or cancel my order?
Can I buy a gift card on ahlvar.com?
What payment methods are available on ahlvar.com?
How much does the shipping cost?
Will my package be charged with custom and import fees?
Can I use a gift card?
How do I know when my order is shipped?
How do I track my order?
What’s your delivery time?
Can I alter my delivery address after I’ve placed my order?
The delivery company is unable to deliver my order, what can I do?
Why haven't I received my purchase?
Can I buy something as a gift on ahlvar.com and have it delivered to someone else?
What is your return or exchange policy?
How much is the return shipping?
I live in the EU — how do I return something I bought on ahlvar.com?
I do not live in the EU — How do I return something I bought on ahlvar.com?
How long does it take for you to process my online return?
How do I receive my refund?
Can I make an exchange instead?
I’ve lost my return label - how do I proceed?
I have lost a button - how can I get hold of more?
How do I choose the right size?
How do I best care for my Ahlvar pieces?
How do I subscribe to your newsletter?
How do I change the currency on the website?
I’ve forgotten my account password. How do I proceed?