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SHIPMENT
Orders are usually shipped within 1–2 business days from our warehouse in Sweden. Delivery typically takes 1–5 business days, depending on your location and the shipping carrier’s workload.
The selected shipping company will share the delivery information as soon as we have dispatched your order from our warehouse.
Shipment costs to Sweden:
• Bring to the nearest pick-up point: 35 sek.
• Pick up in our showroom at Rådmansgatan 35, Stockholm: Free of charge (we will email you as soon as the order is ready).
• Bring home delivery: 85 sek
Shipment costs within the EU:
• DHL Express to the nearest pick-up point or home delivery: 15€
• UPS to the nearest pick-up point 10€
Shipment costs outside EU:
• DHL Express to the nearest pick-up point or home delivery: 30€
Customs and import fees are not included in the price. Any additional charges, such as customs duties or taxes, must be paid by the recipient. Except for Norway, no extra fees will apply.
RETURNS
30-day return policy for all our orders (from the day you pick up your order).
To create a return label, follow this link: https://ahlvar.com/pages/returns-and-exchanges
For orders that are not picked up and are returned to us, a fee of 100 SEK will be charged.
Return costs from Sweden: 45 sek
Return costs from Denmark: 45 dkk
Return costs from Europe: 10 euro
Return costs from Norway: 200 nok
Return costs from USA: 20 usd
Return costs UK: 20 gbp
TOTAL
0 SEK
Safety and convenience are our guiding words when it comes to payment methods.
Globally, Ahlvar Gallery offers safe credit card payment from:
Read more about payment methods under Terms of Use & Service .
Shipping costs may vary, depending on the shipping method you prefer and where you live.
Shipment costs to Sweden:
• Bring to the nearest pick-up point: 35 sek.
• Pick up in our showroom at Rådmansgatan 35, Stockholm: Free of charge (we will email you as soon as the order is ready).
• Bring home delivery: 85 sek
Shipment costs within the EU:
• DHL Express to the nearest pick-up point or home delivery: 15€
• UPS to the nearest pick-up point 10€
Shipment costs outside EU:
• DHL Express to the nearest pick-up point or home delivery: 30€
Customs and import fees are not included in the price. Any additional charges, such as customs duties or taxes, must be paid by the recipient. Except for Norway, no extra fees will apply.
Custom and import fees are not included in the price. All extra charges, customs duty/or taxes are paid by the receiver.
With the exception of Norway, no additional charges will apply.
Of course, just write the gift card number as the discount code at the check-out.
Ahlvar.com wants you to have an easy shopping experience. Navigate
through our website using the menu, filter, and/or search functions.
Select your favorite piece by clicking on the picture. Select the color
and size and put it in your shopping bag by clicking “Add to cart”. If
you are unsure regarding your size or preferences, visit our Size Guide,
or chat with us through our live chat in the left corner. Continue
browsing on our website until you are satisfied with your cart.
To go to check-out, click on the bag symbol in the top right corner and
follow the clear instructions in the check-out flow to review and place
your order by stating your delivery address, choosing delivery, and
payment method.
To make your next visit even easier and adapted to your taste, we
recommend you create an account with us. By having an account you can
easily see all your orders, shipping information, and payment
information. You can also create a wishlist through your account. You
are always welcome to use the guest check-out. You will see the content
of your cart and the total cost throughout. The check-out process will
be on an order confirmation page where you will see your order number.
An email will be sent out as order confirmation.
Enter your discount code in the check-out process, under the summary of your order.
We will send you a confirmation email listing your ordered items and chosen payment method.
If you wish to cancel your order please send an email to info@ahlvar.com as soon as possible. Once your order is shipped, we can not cancel it.
Of course, search for ‘gift cards’ by clicking on the magnifying glass. Choose your preferred amount and click on the “Add
to cart”-button.
Just contact us at info@ahlvar.com and we will send you new ones. Let us know the number of buttons you need, and your full name and address.
If you’re struggling to find your perfect fit, please read our Size Guide or write to us in our live chat in the right corner.
Paying extra attention to how you wash and take care of your clothes will not only prolong their life length but also help minimize their environmental impact. For more advice, please visit our Care Guide .
Enter your email address here and become a member of Ahlvar Gallery and gain access to new collections, exclusive offers, sales, and more. Sign up for our newsletter and get 10% off on your first order.
The site automatically changes the currency depending on what country
you’re browsing from, but you can change the currency manually as you prefer at the bottom of the website.
Go to your account in the top right corner of the page. Instead of entering your email to log in, go to the line asking if you forgot your password to reset. You will receive an email with simple instructions on how to set up a new one.
Ahlvar.com wants you to have an easy shopping experience. Therefore, we always strive to make quick and easy returns. We have a global 30-day return policy for all our orders. The items must return to us in their original condition, meaning they have not been used or cleaned, and all tags should be intact and attached to the garment. You are of course welcome to try your new pieces to see if it fits you and is the way you like them to be, but other than that they should be unused. Non-valid returns will be returned to you without a refund.
Returns within Sweden is 45 SEK
Returns within Denmark is 45 DKK
Returns within Europe is 10 EUR
Returns within Norway 200 NOK
Returns within USA 20 USD
Returns within UK 20 GBP
To make a return or exchange use this link: https://ahlvar.com/pages/returns-and-exchanges
Detailed instructions:
1. Use the Ahlvar shipping box to return your pieces.
2. Use link: https://ahlvar.com/pages/returns-and-exchanges, fill in your order number and your e-mail.
3. Follow the steps and print out your return-label and attach it to the shipping box.
4. Depending on which carrier your return label is marked:
5. Save the receipt.
For returns or exchanges use this link: https://ahlvar.com/pages/returns-and-exchanges
Our aim is to be as fast and efficient as possible in accepting, reviewing, and processing your return. In general, it only takes up to two business days from the time your return reaches us until our return department has successfully arranged your return. The exact time it takes for your return to reach us depends on its original location. Once we have processed your return and issued a refund, a return notification will be emailed once we have processed your return.
Please note that during periods of high demand, such as sale, returns may take up to 5 business days.
The amount will automatically be applied to your credit card or original payment method within 3-5 business days. If you have chosen to pay by invoice, your invoice will be credited, and you will receive a new updated invoice from Klarna. This is only available within Sweden.
Of course! For exchanges use this link: https://ahlvar.com/pages/returns-and-exchanges
For returns or exchanges use this link: https://ahlvar.com/pages/returns-and-exchanges
All returns must be registered through our return portal at https://ahlvar.com/pages/returns-and-exchanges.
Please note that we’re unable to collect parcels sent directly to a postal agent or drop-off point. Unregistered returns will not reach us and cannot be processed.
Orders are usually shipped within 1–2 business days from our warehouse in Sweden. Delivery typically takes 1–5 business days, depending on your location and the shipping carrier’s workload.
The selected shipping company will share the delivery information as soon as we have dispatched your order from our warehouse.
Shipment costs to Sweden:
• Bring to the nearest pick-up point: 35 sek.
• Pick up in our showroom at Rådmansgatan 35, Stockholm: Free of charge (we will email you as soon as the order is ready).
• Bring home delivery: 85 sek
Shipment costs within the EU:
• DHL Express to the nearest pick-up point or home delivery: 15€
• UPS to the nearest pick-up point 10€
Shipment costs outside EU:
• DHL Express to the nearest pick-up point or home delivery: 30€
Customs and import fees are not included in the price. Any additional charges, such as customs duties or taxes, must be paid by the recipient. Except for Norway, no extra fees will apply.
The selected shipping company will share the delivery information as
soon as we have dispatched your order from our warehouse.
If you haven’t received a shipping confirmation, please contact us at info@ahlvar.com with your order number and we will be happy to assist you.
Orders are usually shipped within 1–2 business days from our warehouse in Sweden. Delivery typically takes 1–5 business days, depending on your location and the shipping carrier’s workload.
Sweden: 1-3 business days
Exceptions: note that northern Sweden and deliveries to islands may require an additional day.
International orders with DHL: 2-3 business days
International orders with UPS: 3-5 business days.
We are doing our best to pack and ship all orders placed before 14:00 CET
on a business day that same day. If placed later or on a weekend or bank holiday, we will ship your order the following business day.
Note that in periods of high demand such as sale, the delivery may take longer.
In most cases, yes. Please contact us as soon as possible and inform us about the address you want to change, and the new
delivery address. Use the e-mail account you ordered from and remember to include your order number, in order for us to maintain our high-security level regarding your delivery.
Please contact them directly for further
assistance and they will be able to help you. UPS usually make up to three delivery attempts, after that your purchase will be sent to their local service department.
If your order is delayed, we will always try to contact you with an updated delivery date. Please notice that our sales
periods might require an extended delivery time. We’re always happy to help you, so please don’t hesitate to contact us with any questions regarding your order.
Yes, absolutely. Simply fill in the recipient’s
name and address as Shipping address and your own as Billing address. While we are not able to provide a selection of gift wrapping, our exclusive packaging is designed to serve that purpose too. Please note that return information etc. will be included in the delivery.
Please don't hesitate to contact us through info@ahlvar.com or from the contact form. We aim to answer your request as soon as possible.
Contact us