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SHIPMENT
Orders are usually shipped within 1–2 business days from our warehouse in Sweden. Delivery typically takes 1–5 business days, depending on your location and the shipping carrier’s workload.
The selected shipping company will share the delivery information as soon as we have dispatched your order from our warehouse.
Shipment costs to Sweden:
• Bring to the nearest pick-up point: 35 sek.
• Pick up in our showroom at Rådmansgatan 35, Stockholm: Free of charge (we will email you as soon as the order is ready).
• Bring home delivery: 85 sek
Shipment costs within the EU:
• DHL Express to the nearest pick-up point or home delivery: 15€
• UPS to the nearest pick-up point 10€
Shipment costs outside EU:
• DHL Express to the nearest pick-up point or home delivery: 30€
Customs and import fees are not included in the price. Any additional charges, such as customs duties or taxes, must be paid by the recipient. Except for Norway, no extra fees will apply.
RETURNS
30-day return policy for all our orders (from the day you pick up your order).
To create a return label, follow this link: https://ahlvar.com/pages/returns-and-exchanges
For orders that are not picked up and are returned to us, a fee of 100 SEK will be charged.
Return costs from Sweden: 45 sek
Return costs from Denmark: 45 dkk
Return costs from Europe: 10 euro
Return costs from Norway: 200 nok
Return costs from USA: 20 usd
Return costs UK: 20 gbp
TOTAL
0 SEK
We completely understand that many of you may have doubts when you read on our care label “Made in China”, and we acknowledge that there are numerous poorly managed mass-production factories that disregard the well-being of their workers. However, we are pleased to assert that our factories stand apart. Our manufacturing facilities specialize in silk, which is essential for achieving impeccable finishing. Silk is the most challenging and expensive material to work with. Consequently, it demands the expertise of highly skilled seamstresses with extensive experience. If a mistake is made, it can result in significant financial losses, as the entire garment may need to be discarded. Seamstresses proficient in handling silk are the most highly compensated factory workers and their unique skills often lead to them being sought after by other manufacturing facilities.
In recent years, the Chinese government has taken steps to support smaller factories by offering tax incentives, making it easier for individuals to establish sewing factories. All that's required is a table, a chair, a sewing machine, and skilled seamstresses who excel at their craft. Another remarkable aspect of the smaller factories we collaborate with is their rural location. As Jerry, our production manager proudly states, "They work close to home, enabling them to care for their families, children, and parents. They have the flexibility to leave as needed, allowing them to work with greater freedom and happiness.
This is the process when manufacturing in smaller, highly skilled factories in China:
1. We have one contact person, Jerry. He is our true hero. He is fully responsible for all productions. Frida and Jerry have a collaborative history spanning over 15 years. Today we produce around 40,000 pieces each year, so the email responses need to be quick, and the instructions need to be super clear to make sure everything goes as planned. Also, we don’t negotiate on the prices, the prices Jerry gives us, that is what we follow. We understand that demanding lower prices might result in reduced wages for his contractors, which is something we would never support. Jerry is also the one setting the lead times. For example: Frida asks when he needs the order from us to have the production ready by mid-June. Meaning we never want to stress the workers, and we would never ask them to work overtime. We have the same principles in China as we have in Sweden, we don’t work overtime.
2. After we send the order to Jerry, he calculates the amount of fabric to be ordered, and once the fabric is prepared, it is sent to a dyeing factory.
3. Upon the fabric's arrival at Jerry's facility, it is cut according to our pattern, and all the components are distributed to smaller factories, where the pieces are meticulously stitched together. Surprisingly, a single blouse can consist of up to 20 pattern parts, all of which must be sewn together with precision to create the finished garment.
4. Jerry collaborates with approximately six different sewing factories, each specializing in working with silk. These factories employ between 6 to 20 skilled seamstresses, and their working hours span from 8:00 AM to 5:30 PM, including a one-hour lunch break.
If you've read all the way to the bottom, wow, thank you so much for dedicating your time! We sincerely hope that the information provided has offered you clarity regarding how our Ahlvar pieces are crafted.
