Kojo wool teddy sweater sand

*How much does the shipping cost?
Shipping costs may vary, depending on the shipping method you prefer and where you live.

SE - shipment with Bring to nearest pick-up point 35 SEK
SE - shipment with PostNord to nearest pick-up point 50 SEK
SE - Home delivery with Bring 85 SEK
SE - Pick up in our Showroom at Rådmansgatan 35 in Stockholm - free of charge
Orders within EU with DHL Express to nearest pick-up point - 15€
Orders within EU with UPS to nearest pick-up point - 10€
Orders outside EU with DHL Express to nearest pick-up point - 30€
Orders outside EU with UPS to nearest pick-up point - 30€

Custom and import fees are not included in the price. All extra charges, customs duty/or taxes are paid by the receiver. With the exception of Norway, no additional charges will apply.
Unfortunately we can't offer home delivery for international orders.

*How do I track my order?
As soon as your order is shipped, you will receive an email with shipping confirmation and tracking ID. You can also log into your account to see the status of your order. For Sweden, you can download the app “Mina Paket” for easy tracking of all your parcel from the biggest shipping companies. If you haven’t received a shipping confirmation, please contact us at info@ahlvar.com with your order number and we will be happy to assist you.

*What’s your delivery time?
Sweden: 1-3 business days Exceptions: note that northern Sweden and deliveries to islands may require an additional day.
International orders with DHL: 1-3 business days
International orders with UPS: 3-5 business days

Note that we process, pack and ship all orders placed before 14:00 CET on a business day that same day. If placed later or on a weekend or bank holiday, we will ship your order the following business day.

Note that in periods of high demand such as sale, the delivery may take longer.

*What is your return or exchange policy?
Ahlvar.com wants you to have an easy shopping experience. Therefore, we always strive to make quick and easy returns. We have a global 30-day return policy for all our orders. The items must return to us in their original condition, meaning they have not been used or cleaned, and all tags should be intact and attached to the garment. You are of course welcome to try your new pieces to see if it fits you and is the way you like them to be, but other than that they should be unused. Non-valid returns will be returned to you without a refund.

*How much is the return shipping?
We currently offer free returns on all orders within Sweden. Regarding international orders, you always have free exchanges, and if you choose to return the entire order, there will be a return fee of 100 SEK for Denmark and Finland, and other countries will be charged 20€.

Further questions?
Please don't hesitate to contact us through info@ahlvar.com or in the left bottom corner of our website for a live chat. We aim to answer your request as soon as possible.